Terms of service

By shopping with PhoneLab, whether online or in-store, you agree to the following terms:

1. Product Information

We specialize in mobile phones and accessories. While we strive for 100% accuracy, we cannot guarantee that all product descriptions, images, or pricing are error-free. We reserve the right to correct any errors and cancel orders if necessary.

2. Pricing & Payments

  • All prices are subject to change without notice.

  • Payment must be made in full at the time of purchase.

  • For online orders, your order is only confirmed once payment is successfully processed.

3. Exchanges & Warranty

  • Exchanges: As per our policy, we do not offer refunds. Exchanges are permitted within 3 days if the item is in its original condition.

  • Warranty: Manufacturer warranties apply to specific electronic devices. Please ask in-store for details regarding specific phone models.

4. Limitation of Liability

PhoneLab is not responsible for any damage caused to your devices through the use of third-party accessories (such as cases or chargers) or for any data loss occurring on devices purchased from us.

5. Customer Conduct

We reserve the right to refuse service to anyone, for any reason, at any time.

Contact Us

For any questions regarding these terms, please visit us in-store or call us at +961-3941010.