Refund policy

Thank you for shopping with us! We want you to be happy with your purchase. Please review our policy regarding returns and exchanges below:

Please note that all sales are final. We do not offer cash or credit card refunds for any purchases made on our website or in-store.

If your item isn't quite right, we are happy to offer an exchange under the following conditions:

Timeframe: Exchanges must be initiated within 3 days of your purchase or delivery date.
Condition: Items must be in their original, unused condition with all tags and packaging intact.
Proof of Purchase: A valid receipt or order confirmation is required.

To process an exchange, please reach out to us using one of the methods below:

In-Person: Visit us at our physical store location during business hours.
By Phone: Call us at +961-3941010 to discuss your exchange and check stock availability.

Note: We do not process exchanges via email or social media at this time. Please call or visit us directly to ensure a quick turnaround.